Terms of service
1. General
Welcome to Gaiöra. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use this website.
2. Company Information
This website is owned and operated by:
Stillnergy Enterprise
Business Registration No.: 126697
Malaysia
Email: official@gaiora.net
WhatsApp: +60 12-891 6681
3. Products
We strive to ensure that all product descriptions, images, prices, and information displayed on this website are accurate. However, slight variations in colour, packaging, appearance, or product specifications may occur due to photography, screen settings, or product updates.
All products are subject to availability.
4. Orders
Once an order is placed and payment has been successfully received, you will receive an order confirmation.
We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, incomplete information, suspected fraudulent activity, or other reasonable circumstances. If payment has already been received for a cancelled order, the applicable amount will be refunded.
5. Pricing
All prices displayed on this website are in Malaysian Ringgit (MYR), unless otherwise stated.
Prices may be updated without prior notice.
6. Payment
We accept payment through the payment methods made available on this website.
Orders will only be processed after full payment has been successfully received.
All transactions are subject to verification and approval.
7. Shipping
Orders will be processed and shipped in accordance with our Shipping Policy.
Delivery times may vary depending on the destination, courier service, customs clearance, public holidays, weather conditions, or other circumstances beyond our reasonable control.
8. Exchanges and Refunds
All requests for exchanges, returns, or refunds are subject to our Exchange & Refund Policy.
Customers are encouraged to review the policy before placing an order.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, trademarks, product names, and designs, is the intellectual property of Gaiöra and/or Stillnergy Enterprise unless otherwise stated.
No content may be copied, reproduced, distributed, modified, published, or used without prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Gaiöra and Stillnergy Enterprise shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or the purchase and use of our products.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded under Malaysian law.
11. Privacy
Your personal information is collected, used, and protected in accordance with our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Malaysia.
13. Changes to These Terms
We reserve the right to amend or update these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website.
14. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Stillnergy Enterprise
Email: official@gaiora.net
WhatsApp: +60 12-891 6681